100% Money Back Guarantee
We're so confident in our exam preparation materials that we offer a full money-back guarantee if you don't pass your certification exam.
100% Pass Guarantee
We're confident in our exam preparation materials. If you don't pass your certification exam after using our products, we'll refund your purchase.
90 Days Free Updates
Get free updates to your exam materials for 90 days after purchase. Stay current with the latest exam objectives and questions.
Easy Refund Process
Our refund process is simple and hassle-free. Just submit your exam failure proof and we'll process your refund within 5-7 business days.
Secure Payment
All transactions are protected with 256-bit SSL encryption. Your payment information is safe and secure.
How Our Guarantee Works
Getting a refund is simple. Just follow these four easy steps.
Submit Request
Contact our support team within 7 days of your exam failure.
Provide Documentation
Submit your official exam score report showing a failing score.
Verification
Our team will verify your exam attempt and purchase details.
Receive Refund
Get your full refund within 5-7 business days after approval.
Refund Eligibility Requirements
To be eligible for a refund under our money-back guarantee, please ensure you meet the following criteria:
- You must have attempted the actual certification exam within 90 days of purchase
- You must provide official exam score documentation showing a failing score
- The refund request must be submitted within 7 days of receiving your exam results
- Your account must be in good standing with no previous refund claims
- The exam version must match the product version you purchased
Important Notes
- Only one refund claim is allowed per product per customer
- Beta exams and promotional products may have different terms
- Refunds are processed to the original payment method
- Contact support if you have questions about eligibility