Privacy Policy
Last updated: January 2024
1. Introduction
PrepGrit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly, including:
- Name and email address
- Billing and payment information
- Phone number (optional)
- Company name (optional)
- Country of residence
Usage Information
We automatically collect certain information when you use our Service:
- IP address and browser type
- Device information
- Pages visited and time spent
- Exam progress and scores
- Referring website
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Process transactions and send related information
- Send promotional communications (with your consent)
- Respond to customer service requests
- Improve our website and services
- Monitor and analyze usage patterns
- Detect and prevent fraud
4. Information Sharing
We may share your information with:
- Service Providers: Third parties that help us operate our business (payment processors, email services, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
5. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Keep you logged in
- Analyze site traffic and usage
- Personalize your experience
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We may also retain information as required by law or for legitimate business purposes.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent
To exercise these rights, contact us at privacy@prepgrit.com.
9. Children's Privacy
Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
10. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@prepgrit.com
Address: 123 Tech Street, Silicon Valley, CA 94000